Every day just about everyone at Canonical gets email by the bucket load. Even someone like me who’s only peripherally involved in desktop development and files his own bugs through the release cycle can get get hundreds of emails from Launchpad every day. So it made our day to get a letter like this from Neil in Monroeville.

In his letter Neil says he’s been using Ubuntu since 8.10, praises Unity and also files a bug he’s experiencing with the launcher in 11.04!

Letter from America by Neil W. Kitzmiller

 

Neil, you don’t give us an email address but if you read this I’ve triaged your bug, marked it as confirmed and will be sending you a CD in the post which I hope will fix your problem :) Drop us an email if you can!